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Managed Services · Private AI

Private models in production, without building an ML platform team.

Managed Private AI covers the day-to-day work of running private models: serving health, capacity, model evaluation and upgrades, retrieval quality, and gateway operations. Your team decides which models and policies go to production.

Scope

What Managed Private AI includes.

01

Serving operations

Keep models running, tuned, and sized; investigate latency and errors.

02

Model lifecycle

Track new open-weight releases, evaluate candidates on your test sets, and propose upgrades.

03

Retrieval quality

Monitor ingestion, re-index after embedding changes, and maintain evaluation sets.

04

Gateway operations

Quotas, routing pools, and token management, adjusted as usage grows.

05

Capacity planning

Usage trends turned into recommendations before users feel the limits.

06

Reporting

Regular summaries of usage, incidents, changes, and model performance.

Change control

We propose. You approve.

Model changes alter outputs, so they go through the model registry's approval workflow. Data.co prepares candidates, runs evaluations against your test sets, and documents the results. A reviewer on your side approves promotion to production aliases.

Policies work the same way. We can draft and implement policy changes on request, but the policies that decide who may see what stay owned and approved by your team.

A model upgrade

What a typical upgrade looks like.

  1. 1

    Identify

    A new open-weight release or quantization looks promising for one of your aliases.

  2. 2

    Evaluate

    We register it, serve it in a non-production alias, and run your evaluation sets.

  3. 3

    Recommend

    You receive results, resource impact, and license notes with a recommendation.

  4. 4

    Promote

    After your approval, we promote it in a change window, with rollback ready.

Responsibility

Who owns each decision in the AI stack.

The split below is the default we propose. The contract version is the one that counts.

ComponentData.coYour team
Inference endpoints (vLLM, Ollama)Deploys, sizes, tunes, restartsApproves hardware and capacity spend
Model registry and aliasesRegisters candidates, runs evaluationsApproves production promotion
Evaluation setsMaintains the harness, proposes new casesSupplies questions and expected sources
AI gateway endpoints and quotasConfigures and adjustsDecides which teams get access
External model endpointsRegisters them only on requestDecides whether any exist at all
Policies and signed bundlesDrafts and tests changes on requestReviews, signs, and activates
A runbook in practice

When answers slow down on a Monday morning.

A typical incident: time to first token climbs as a large team starts work, and the gateway begins returning upstream errors for one model alias. The on-duty engineer checks serving queue depth and GPU memory, confirms the alias is saturated rather than failing, and applies the runbook action pre-approved in the contract, such as shifting a routing pool to a second replica or lowering a batch limit that is causing memory pressure.

If the fix needs more than the runbook allows, for example moving a team to a smaller model or adding a node, the engineer escalates to your named contact with the evidence and options. Afterward, the incident record notes cause, actions, and a capacity recommendation, which feeds the next planning report so the same Monday does not repeat.

Boundaries

What stays true under management.

  • Inference and data stay in your environment
  • Our access is granted, scoped, and revocable by you
  • Engineer sessions are logged where you can review them
  • Production model changes need your approval
  • Policies remain owned by your team
  • External model APIs stay off unless your policy enables them
FAQ

Questions buyers ask

Will Data.co engineers read our prompts or documents?

Operational work generally does not require it. Access to content is governed by the scope you grant and by your policies. If troubleshooting needs it, that is requested and logged per the contract.

How often are models updated?

As often as useful improvements appear and you approve them. We propose; your reviewers decide, and nothing changes in production without approval.

Does this include the hardware?

It can. Managed Private AI runs on your hardware, a private cloud environment, or dedicated servers Data.co hosts for you.

How do we measure whether it is working?

Regular reports cover availability, latency, usage, incidents, and retrieval and model evaluation results, against commitments defined in the contract.

Who checks model licenses?

We record each candidate's license terms in the recommendation and flag restrictions on commercial use or redistribution. Your legal or procurement team makes the final call on whether a license is acceptable.

Can we keep our own ML engineers involved?

Yes. Many teams keep fine-tuning or application work in-house and hand us serving, gateway, and lifecycle operations. The responsibility matrix records exactly where the line sits.

See it against your own use case.

A 30-minute technical walkthrough, policy simulation on your scenarios, and a deployment recommendation for on-prem, private cloud, or hybrid.